Transform credit unions with data and analytics.
Foundational data and insights for credit unions
ibi opens a universe of information that supports every function and enables innovation that improves member experience. Meet your commitments to all stakeholders – members, executives, finance, lending, operations, marketing, and board of directors – with a better understanding of market, asset, and deposit growth; marketing proficiency; risk tolerance; member behavior; and all related, critical information.
How we help
Powerful reporting
A consistent, central source of truth for all subjects, departments, and users, allows you to build a robust metrics engine to assess the state of your business, monitor progress, and establish a platform for accountability.
Enterprise analytics
Leverage pre-built, enterprise-class analytics with self-service for all authorized users so they can access a comprehensive combination of analytics and data management tools supplemented by AI and machine learning.
Maximum ROI
Lighten the load for analysts and other team members with integrated data management that has the best time-to-value in the industry, self-service and powerful authoring tools, and limited data warehouse dependency.
Our products
Data & analytics platform
For credit unions seeking to accelerate their data and analytics initiatives across a broad set of core and ancillary systems, ibi provides a platform that adds immediate value to users through a reporting model, automated data load processes, and more.
Analytical data mart system (ADMS)
For credit unions, ibi offers a pre-built data and analytics solution that provides more than 120 out-of-the-box – yet customizable – use cases for finance, operations, lending, marketing, and C-suite. Get a 360-degree view of operations, member behavior, and product performance.
COVID-19 reporting solution
For credit unions looking to help members cope with the financial consequences of the current health crisis – income disruptions, increased expenses, even hospitalization – we offer a set of 30 dashboards and reports built specifically to support an effective response.
Case Studies
Sound Credit Union
The Challenge
Sound Credit Union leaders regularly asked a series of seemingly straightforward questions as they manage growth for an eight-decade-old institution serving 120,000 members in the state of Washington: Will we have enough deposits to fund loans? Which card and lending products are being utilized in these extraordinary times? How do we re-deploy personnel to meet changing usage patterns while maintaining exemplary member service? The answers, though, were difficult to find because relevant information was spread among seven systems that were designed more for processing transactions rather than business analysis.
With help from ibi, we are putting data at the center of everything we do. We are making better business decisions based on facts, not assumptions.”
Martin Walker
Digital Platform Ecosystem and Innovation Manager
Sound Credit Union
The Results
Business intelligence
Data visualization
Multiple portals
Powered Decision-Making
Sound Credit Union now has the powerful capability to extract data from multiple varied systems and present that information in a form that speeds decision making.
Demo Gallery
Check out our interactive demo gallery to see data and analytics solutions for the financial services industry.
Spokane Teachers Credit Union
The Challenge
The leaders of the credit union came to realize that they needed to be a lot smarter about using data in their marketing efforts. With membership ranks declining, they wanted to use finely targeted offers to both improve retention and attract new members. The old way with 6,000 separate reports clearly had to be modernized for an institution with fewer than 700 employees.
We had lots of data, but we lacked a 360-degree view of what each member really looks like.”
Reporting Analyst
Spokane Teachers Credit Union
The Results
The credit union’s 15 analysts and other power users now have much better tools to design precise marketing and retention campaigns. Advanced visualizations make it much easier to spot trends. And the ibi system presents a much more comprehensive view than the previous Sagent software ever did. Every night, moreover, the system identifies potential problems—accounts without signature cards, fees that need to be refunded, etc.—and automatically alerts the appropriate branch.
Smart design
Dynamic reports
Automated alerts
Improved productivity
“Tracking down documents used to be a full-time job. Now staff just get a daily report to see which loans, applications, or new members they need to follow up on.” Larissa Boydston, Spokane Teachers Credit Union, Reporting Analyst
