Sound Credit Union Improves Member Services in Under 6 Months

Data in the Life

Sound Credit Union identified two challenges – a lack of visibility into member data that impeded the ability to make informed business decisions and an inability to easily combine data from diverse sources for a complete 360-degree view of member activities.

 

In partnership with ibi, a team of two created a business-level analytics portal and associated data mart within six months to provide a well-rounded picture of the credit union’s entire member base. Now, Sound supports more than 100 use cases, including offering better services, creating more targeted products, increasing deposits, and minimizing loan delinquencies.

 

Join this webinar to hear representatives from Sound Credit Union and ibi discuss:

 

  • Sound Credit Union’s code-free journey from data silo challenges to data-driven success
  • The business, operational, and client-facing results they’ve seen with their new portal
  • A live demo of the Analytical Data Mart, our new out-of-the-box analytics solution designed in partnership with Sound Credit Union

Featured Speakers

  • Tony del Fierro

    Tony del Fierro

    SVP and Chief Technology Officer
    Sound Credit Union

  • Danielle Kiger

    Danielle Kiger

    Business Intelligence Architect
    Sound Credit Union

  • Jon M. Deutsch

    Jon M. Deutsch

    Vice President, Global Head of Financial Services
    ibi