ibi™ WebFOCUS® named Best in Class in Dresner Advisory Services 2025 Industry Excellence Awards

Fort Lauderdale, FL, October 28, 2025 - ibi, a business unit of Cloud Software Group, is proud to announce its recognition in the 2025 Industry Excellence Awards by Dresner Advisory Services, earning the distinction of Customer Experience Leader. In addition, ibi™ WebFOCUS® received Best in Class recognition with a Perfect Recommend score and favorable ranking in the TCO model. The Dresner Advisory Services Industry Excellence Awards celebrate vendors who have demonstrated outstanding performance in the 2025 Wisdom of Crowds Market Studies, achieving leadership in categories such as Analytical Data Infrastructure (ADI), Business Intelligence (BI), and Data Engineering.

The Customer Experience model utilized  by Dresner Advisory Services considers the real-world experience of customers as they regularly work with a vendor’s technology solution, plotting various customer touch points against sentiment surrounding product and technology.

ibi's recognition as a Customer Experience Leader reflects its ability to deliver exceptional customer experiences by providing strong product offerings, high levels of service, and positive interactions at every touchpoint, from implementation to daily use. ibi was also named Best in Class with a Perfect Recommend score in Value/Total Cost of Ownership (TCO), highlighting its ability to provide cost-effective, high-quality BI solutions.

“Our recognition as a leader in Customer Experience is strong third-party validation of our enduring commitment to a customer-centric approach. This award is a testament to the seamless ease of working with our product—from deployment to ongoing support—and the tangible value we provide to our customers, which is reflected in our best-in-class TCO model.” said Dan Ortolani, Senior Vice President and GM, ibi. 

WebFOCUS® integrates data engineering, self-service analytics, generative AI, and enterprise reporting into a single, powerful tool. Designed for business users and developers, it provides comprehensive capabilities to manipulate, analyze, and visualize data, enabling organizations to make faster, more informed decisions and drive business success.

About ibi

ibi, a business unit of Cloud Software Group, delivers a modern data and analytics software platform that helps organizations harness the power of data to drive informed decision-making. Fuel your digital transformation with data management and business intelligence capabilities to support large-scale deployments with embedded analytics and enterprise reporting built for cloud and hybrid environments and backed by deep industry expertise. www.ibi.com

ibi, WebFOCUS, and the ibi logo are trademarks or registered trademarks of Cloud Software Group, Inc. and/or its subsidiaries in the United States and/or other countries. All other product and company names and marks mentioned in this document are the property of their respective owners and are mentioned for identification.