Join the WebFOCUS® Upgrade Program
A guided path to modern analytics, long-term platform stability, and hardened security.
The WebFOCUS Upgrade Program helps organizations transition efficiently to the latest version of WebFOCUS (currently v9.3.8). The program combines environment discovery, expert consultation, and tailored execution pathways—giving your team complete control over how you upgrade.
Whether you prefer a self-guided upgrade leveraging our expert strategies and technical manuals, or hands-on implementation via a paid engagement with our professional services partners, we give you full control over your upgrade journey.
Flexible Upgrade Paths: Choose a self-guided route using comprehensive ibi upgrade manuals or engage with one of our service partners for hands-on execution.
Hardened Security & Infrastructure Stability: Migrate to our Long-Term Support (LTS) release with the latest security maintenance, vulnerability fixes, and platform optimizations.
Modernized User Experience: Gain immediate access to 9.3.8 innovations, including responsive UI updates, streamlined developer tools, and enhanced data integration.
Expert Upgrade Strategies: Access internal migration playbooks refined by ibi experts across thousands of enterprise deployments.
Why upgrade to WebFOCUS 9.3?
Enterprise Security & Infrastructure Stability
Long-Term Support (LTS) Assurance: WebFOCUS 9.3 is ibi’s first Long-Term Support release–guaranteeing 5 years of platform stability, regular service packs, and ongoing customer support.
Hardened Security Stance: Includes up-to-date security maintenance, third-party library upgrades, and vulnerability resolutions to safeguard enterprise data assets.
Optimized Performance: Enhanced query speeds, improved administrative controls, and modernized cloud/on-prem deployment architectures.
Modernization & Core Platform Capabilities
Modern Immersive Interface: Responsive UI built for intuitive navigation, cross-device accessibility, and streamlined developer workflows.
Enhanced Data Integration & Adaptors: Broader connectivity options and performance enhancements across your data sources.
Native AI & Machine Learning: The latest version of WebFOCUS includes the new ibi AI Assistant, ML Functions, and no code model training
Your upgrade, your choice: A guided experience
Every organization’s infrastructure and resource availability are different. We offer two distinct pathways to fit your operational needs:
Guided self-upgrade: Ideal for teams looking for an autonomous, cost-effective upgrade.
Discovery call and expert advice from the ibi Upgrade Team.
Complete access to ibi Upgrade Guides.
Access to the ibi Upgrade Team for questions and insight during your upgrade process.
Partner-led upgrade: Ideal for organizations seeking dedicated expertise, resource augmentation, or accelerated migration timelines.
Discovery call and expert advice from the ibi Upgrade Team.
Get matched with a professional services provider for a paid upgrade engagement.
Choose the level of engagement you’d like from upgrade planning and to full execution.
Register today:
Please file a support case to request the Discovery Tool you will use to complete the Self-Assessment in the next phase of the program.
Upon registration, you will gain immediate access to the Self-Assessment and have the opportunity to meet with the ibi team to discuss any questions.
How the WebFOCUS Upgrade Program works:
Program entry & self-assessment
- Register for the WebFOCUS Upgrade Program via the form above.
- Access and run our the Discovery Tool against your existing environment.
- Complete the Upgrade Self-Assessment to gain a deeper understanding of the necessary upgrade steps.
Embark on your customized upgrade journey
- Meet with an ibi Upgrade Team to review your Self-Assessment results and discuss your environment.
- Select your preferred approach: Self-guided journey or request a match with a professional services partner for a paid upgrade engagement.
Benefit from the LTS release of WebFOCUS
- Execute your upgrade with confidence using ibi reference architectures.
- Discover the new features, heightened security, and new opportunities for collaboration in WebFOCUS 9.3.
- Experience smoother future upgrades and reap the benefits of ibi's investment in the platform.
Frequently Asked Questions
Q: What is the main benefit of upgrading to WebFOCUS 9.3.8?
A: Upgrading to WebFOCUS 9.3.8 provides enterprise-grade security updates, Long-Term Support (LTS) stability, modernized UI features, and native support for advanced AI and ML capabilities.
Q: Does the WebFOCUS Upgrade Program require paid Professional Services?
A: No. The WebFOCUS Upgrade Program offers flexible pathways. You can complete a guided self-upgrade using our complimentary tools and ibi expert-built Upgrade Manuals at no cost. This self-upgrade path includes an advisory session with the ibi team and priority support case flagging. If you require hands-on upgrade support, we can match your organization with an ibi partner who offers paid professional services engagements.
Q: How do I get access to the new ibi AI Assistant after upgrading?
A: The ibi AI Assistant was released as part of WebFOCUS 9.3.8 and is available to customers with a license for the ibi WebFOCUS Data & Analytics Platform. Once your organization has successfully upgraded to WebFOCUS 9.3.8, you can enroll in the WebFOCUS AI Bootcamp to receive hands-on training and expert guidance on enabling and leveraging the ibi AI Assistant across your dashboards and reporting workflows.