Israel’s Ministry of Welfare and Social Affairs Streamlines Public Decision-making with Team Software and ibi

Outcome

The ministry’s IT staff uses process automation to alleviate manual tasks, speeding reporting and giving the departments a better overall experience.  With a common data language between the ministry and its external users, MOLSA can provide better services to Israel’s large population.

The ministry and municipalities no longer have to worry about the data’s validity. The WebFOCUS dashboard contains multiple sections for various business areas. Each tab contains several statistical tables. The offline dashboard allows users to easily navigate, filter data tables, export information to Excel, and create ad hoc queries.

Challenge

To improve policy-making communication and insights, Israel’s Ministry of Welfare and Social Affairs (MOLSA) wanted to create a common business language and better share data with its external users. Business units were spending too much time gathering and resolving data with municipalities, which meant less time spent on shaping policy.

MOLSA needed an easy-to-use interface that would let staff automatically integrate, validate, and publish data in well- designed, interactive reports. Another key need was providing this operational data in an offline mode for easy access and filtering.

Transformation

The Ministry turned to independent consultancy Team Software to transform its data analysis and enable improved insight-generation and policy development. Identifying ibi™ WebFOCUS software as the right solution, the firm first mapped all of MOLSA’s data sources to the platform and then designed user-friendly dashboards. The dashboards feature key WebFOCUS components like Report Caster and Analytics Anywhere Active document.

MOLSA used WebFOCUS Analytics Anywhere to develop an offline interactive dashboard sent each month to each municipality. The HTML file contains both data and the UI elements, so end users need just a standard web browser to open the offline HTML file and view the data.

According to Eran Arigi, technical manager at Team Software, “ibi™ WebFOCUS Offline Analytics Anywhere assisted our customer in creating a common business language with its external users and improved the efficiency of their daily work with trusted data.”

Benefits

Now, the ministry’s IT staff can use process automation to alleviate manual tasks, speeding reporting and giving the departments a better overall experience. Additionally, the ministry and municipalities no longer have to worry about the data’s validity and can focus on the topic at hand: the health and welfare of its nearly one million citizens.

With a common data language between the ministry and its external users, MOLSA can provide better services to Israel’s large population. The WebFOCUS dashboard contains multiple sections for various business areas. Each tab contains several statistical tables and graphs on key KPIs, budgets, statistics, social programs, and much more. The offline dashboard allows users to easily navigate, filter data tables, export information to Excel, and create ad hoc queries.

A significant accolade, the new platform led the ministry to win the 2021 “Most Outstanding Computerization Project in Israel” award in the category of BI and Reporting from the People and Computers Group, Israel’s largest media outlet for computing and technology. Looking to the future, the ministry plans to use this same award-winning technology in other business areas, so it can continue to meet the growing needs of its population.